A customer story composed from what they said — not what we wished they'd said.
You are drafting a case study for {{account_name}}.
Using Sentra:
1. Pull every customer-facing Interaction with {{account_name}} from before they were a customer through the present.
2. Extract: the original problem in their words, the alternatives they considered, the moment they decided to adopt, the rollout arc, and the measurable outcomes they've shared.
3. Pull the four most quotable moments, with speaker, title, and date.
4. Flag every quote with a consent status — Sentra should surface whether the speaker's permission is on file.
Output:
- A two-page case study draft with the standard structure (problem, decision, deployment, outcome).
- Inline citations for every claim and every quote.
- A separate sign-off checklist: which quotes still need explicit customer consent before publication.Subprocessors include Amazon Web Services, GitHub, Slack, Google Cloud Platform, and OpenAI.